While we take steps to secure your account, there are additional measures you can take to further protect it from unauthorized access:
- We will never ask for your password, 2-factor authentication codes, or any other login credentials. If anyone claiming to be associated with Sheepy Support requests such information, please contact us immediately. If you’re unable to access your account due to a lost 2FA device, please refer to our guide on how to recover account access if your 2FA device is lost.
- We will never ask you to install a remote login or remote support software on your devices.
Here are some tips to help you enhance the security of your account:
- Use a complex and unique password. Avoid reusing passwords and refrain from sharing them with others. Consider changing your password periodically and using a different one each time.
- Enable 2-factor authentication (2FA). One of the most effective ways to secure your account is by enabling Google 2FA on your Sheepy account.
- Use a trustworthy antivirus. Security software protects your devices from crypto-malware, ransomware, and other types of internet threats.
We hope these tips help you keep your account secure. If you have any questions or concerns, please don't hesitate to contact us at [email protected].