What kind of support is available for merchants?

Sheepy offers a robust support infrastructure to ensure that merchants receive timely and effective assistance throughout their engagement with the platform. Merchants can reach the support team via Telegram for direct communication with technical specialists, or submit inquiries through a structured ticketing system that allows for detailed issue tracking and prioritization. In addition to real-time help, Sheepy provides extensive developer-focused resources, including comprehensive API documentation, integration guides, and sandbox tools available via the Developers page.

This multi-channel approach ensures that merchants, regardless of their technical expertise, can integrate Sheepy’s solutions efficiently and resolve any operational challenges promptly. Dedicated account managers may also be assigned to high-volume clients, offering personalized support for optimizing setup and performance. This commitment to accessible and knowledgeable support helps businesses maintain continuity, reduce downtime, and make the most of Sheepy’s crypto payment infrastructure.