How can I know the status of my order?

Sheepy serves as a cryptocurrency payment gateway and does not manage or process merchant orders, deliveries, or services. Once a payment is successfully completed through Sheepy and confirmed on the blockchain, the platform automatically notifies the merchant that the funds have been received. However, Sheepy does not have access to merchant systems or order databases, and therefore cannot provide updates about shipping progress, delivery status, or product handling.

If you are a customer seeking information about an order placed using Sheepy’s payment system, please contact the merchant or service provider directly. They are responsible for managing the transaction beyond the payment stage and can offer the most accurate and timely support.