What should I do if my fiat withdrawal is delayed?

If your fiat withdrawal has not arrived within the typical 1 to 3 business day timeframe, the first step is to log in to your Sheepy account and review the transaction’s status in the History section of your Dashboard. If the status indicates “Pending,” the request may still be undergoing processing or compliance checks. If the status is marked “Completed” but the funds have not reached your bank account, it’s recommended to contact your bank to verify whether there are any internal processing delays, holds, or issues on their end.

Bank transfers may occasionally be delayed due to regional banking schedules, intermediary bank reviews, or regulatory screenings. If your bank cannot identify any issues and the funds are still missing, reach out to Sheepy’s support team at [email protected]. Be sure to include your transaction ID and any relevant details so the team can investigate further and coordinate with payment partners if necessary. Sheepy takes every measure to ensure the timely processing of fiat payouts, but occasional external delays beyond Sheepy’s control may occur.