What should I do if I haven't received my payout?

If you were expecting a payout but have not received it, the first step is to contact the business or platform that issued the payment. Sheepy acts solely as the infrastructure provider and does not have access to customer-specific payment decisions or timing.

The sender can check the status of the transaction, verify the destination wallet address, and reissue the payment if necessary. If the payout has been marked as completed but is not visible in your wallet, confirm the transaction using a blockchain explorer or request the transaction hash (TxID) for tracking.