What should I do if I haven't received my payout?

If you were expecting a payout but have not received it, the first step is to contact the business or platform that issued the payment. Sheepy acts solely as the infrastructure provider and does not have access to customer-specific payment decisions or timing. The sender can check the status of the transaction, verify the destination wallet address, and reissue the payment if necessary. If the payout has been marked as completed but is not visible in your wallet, confirm the transaction using a blockchain explorer or request the transaction hash (TxID) for tracking.

Relevant tags:

Ready to get started?

Create your account in minutes, start accepting crypto payments, and unlock the future of crypto transactions today. For a custom package tailored to your needs, the Sheepy team is here to help.
icon hours

Individual support round-the-clock

Experience personalized support with Sheepy. Our dedicated team is available 24/7 via chat and email to assist you at every step.
icon copy

Start integrating right away

Get sandbox access in just 10 minutes. Our easy-to-follow API reference ensures swift and simple integration.