What happens if I underpay or overpay a Sheepy invoice?

If the payment amount does not exactly match the invoice total, the invoice may be marked as invalid or incomplete. Overpayments may trigger an automatic refund option on the invoice page, provided the transaction is confirmed and the surplus amount is above the refund threshold. In cases of underpayment, the invoice will show how much remains unpaid, and you can submit a second transaction to complete the total. If you’re unsure how to proceed, contact the merchant directly to resolve the situation.

Relevant tags:
icon rocket

Ready to get started?

Create a business account in minutes and unlock the future of crypto payments. For a custom package tailored to your needs, the Sheepy team is here to help.
icon hours

Individual support

Get 24/7 personalized support with Sheepy - just be ready to accept your first crypto payment.
icon copy

Start integration

Access clear API documentation, integration tools, and our test environment today.