What is the lifespan of an invoice?

Each invoice generated through Sheepy payment gateway has a fixed validity period of 15 minutes from the moment it is created. This countdown ensures that the customer completes the cryptocurrency payment while the exchange rate remains accurate and the market conditions are relatively stable. If the payment is not received within this window, the system will automatically mark the invoice as either “expired” or “invalid,” depending on the configuration set by the merchant.

This short lifespan is essential in the context of volatile digital asset markets, where price fluctuations can significantly impact the final amount received. By enforcing a fixed invoice duration, Sheepy protects both the merchant and the customer from inconsistencies or unexpected value changes due to delayed payments. You can monitor the countdown timer on each invoice and configure platform behavior for post-expiration handling in your account settings. If you’d like to preview the customer experience, visit our Demo to simulate a live invoice.